Perkville is officially up and running! If you have not already done so, go into your MINDBODY account and opt in to "News and promos" emails. Full directions are here. Be on the lookout for an email inviting you to join. Now let's get to the fun stuff.
Earning Points
You don't have to do anything extraordinary to earn Perkville points. The things you already do are what we call "earning activities." Simply coming to the gym, reserving and attending group fitness classes, working with a trainer, having a birthday, staying with Riverside for a year.....all these things snag you points. Best part is, it'a all automatic.
Some activities you can do only once, or once per year, while others you can do as often as you like. The earning activities in Perkville will change over time, both in selection and point value, but your points do not expire so long as you are a Riverside member.
Earning Bonus Points
There are also ways you can earn a little something extra. For example, referring a friend who joins Riverside using the email address you sent your referral to lands you the biggest point value. You can also earn bonus points by attending 3 classes per week. What about sharing the Riverside love? Writing a review on Google, Facebook, or Yelp will earn you bonus points too.
In fact, you earn points just for joining Perkville! Because we want you to enjoy all the perks we have planned for the future, we're handing out bonus points if you sign up for Perkville by July 12, 2020. Instead of the regular 50 points, you'll earn 75 points when you sign up!
Sign up for Perkville by July 12 and you'll earn 25 bonus points.
Be on the lookout for other promotions in Perkville as well as on Facebook. Keep your eyes peeled for the "Perkville trophy."
Redeeming Points for Perks
Once you've racked up some points, it's time to start shopping the perks! Our perk selection will be changing over time as we add new fun items and phase older perks out. You will be able to redeem points for Riverside SWAG, free personal training sessions, discounts with local business partners, and more.
Once you know what you want, redeem your points for the perk in your dashboard, Depending on your perk, you will either redeem directly to MINDBODY, or you will redeem for a voucher. You would then show your voucher to a staff member or business partner, who would then mark the perk redeemed on your mobile device--again, depending on the perk.
It has never been a better time to be a Riverside member!
Need more info?
I can't find my email invite.
You are looking for an email from rewards@perkville.com. Search for that sender, check your spam folder, and if you're a Gmail user, check the tabs other than your primary inbox.
Yeah, I still can't find my email invite.
You will only get invited if you opted in to receive emails in the "News and promos" category from MINDBODY. Full instructions how to opt in to these types of emails are here under the "Opting In to Communications" section. If you're still not able to locate the email invite, go directly to our Perkville site: riversidefitness419.perkville.com.
Where can I view the earning activities and perks?
These are listed on our Perkville site: riversidefitness419.perkville.com. This is also linked in the main menu above as "Rewards Program."
Do points at expire?
If you engaged in earning activity but signed up for Perkville at a later date, you still get all the points you accrued before you officially signed up. Your points expire when your Riverside membership does.
I still need help, I think.
Send an email to accountmanager+perkville@riversidefitness419.com.