top of page

FACILITY POLICIES

POLICY HIGHLIGHTS

Keycard Sharing

All memberships, regardless of type, are usable by the named keycard holder only. Memberships and keycard access cannot be shared, and all members must access the facility using the keycard issued to them individually.

Accessing the Gym

When accessing the gym, you must swipe in using the keycard issued to you to record your presence. You must swipe even if the door is already open, even if you have a family membership, and even if you have been a member for years.  At no time should you be physically in the building without having first swiped in. All members must provide their keycard on demand whenever asked by a staff member.

Youth Behavior

All members under 18 years of age must observe the same rules as adults. Parent contact information must be stored on youth member profiles. If youth members repeatedly violate facility rules, their membership will be terminated without refund.

ALL POLICIES

  1. All members 14 years old and up must provide a valid email and phone number unique to the individual member in their member enrollment profile. Shared emails and phone numbers are not permitted.

  2. All members are required to stand for a photograph for our membership database. This is for security and liability reasons.

  3. Members are responsible for their conduct and behavior. Any conduct endangering the safety of yourself or others is not allowed. Parents shall be responsible for the conduct of their children under 18 years old, regardless of parents' presence.

  4. Children under 18

    • 13 and under​: Must be registered in our database, but cannot use the facility at any time without a parent present and within arm's reach. Parent must be a member themselves.

    • 14-15: Must be registered in our database. They can use the facility either A) with their parent present, or B) without their parent if they have attended an orientation and passed the orientation quiz, or if they are working with a personal trainer. Parent must be a member themselves.

    • 16-17: Must be registered in our database and can use the facility without restriction. Parent does not need to be a member themselves, but must physically come to the gym to enroll their child and sign the waiver on their behalf. Orientation is not required, but encouraged.
      Parent contact information is required for all members under 18 years of age.

  5. The rack room and adjacent back room are off limits to children under 16 years old unless pre-approved by facility.

  6. Do not bring or otherwise allow a person that is not a member or an approved guest of the facility to access the facility without permission of management. 

  7. All members with access credentials must swipe in when entering the building. At no time should a member be in the building without having first swiped in. Members must be able to provide keycard upon demand by any Riverside Fitness staff member.

  8. Sharing membership access credentials with another individual to grant them access to Riverside Fitness is strictly forbidden.

  9. Door must remain closed.

  10. The facility is monitored 24/7 by surveillance camera. Do not touch, move, or unplug any security cameras. 

  11. The facility is an inherently sweaty place. We ask that all members observe basic personal hygiene, including but not limited to using clean clothes to work out. 

  12. Proper exercise attire is required at all times. This includes shirts and closed-toe footwear.

  13. Only use equipment you understand how to use. Use QR codes on machines to view instructional videos or ask a staff member if you are unsure of how to use the equipment.

  14. Inspect your surroundings to make sure equipment and weights are not obstructing your intended exercise. 

  15. Inspect the equipment to make sure it is properly functioning prior to using the equipment. 

  16. Utilize a spotter or equipment with safety guards built in whenever lifting heavy weight. 

  17. Remove potential trip hazards from floor.

  18. Using the towels and cleanser spray bottles provided, wipe down and return all equipment to its designated place after use. 

  19. Return soiled towels and cleanser spray bottles to their designated locations.

  20. Stop exercising if you experience a potential injury and seek medical attention. 

  21. Notify staff and all other members using the facility if any equipment is not working properly or if you notice any potentially dangerous conditions within the facility. If no staff are present, please email riversidfitness419@gmail.com. Do not attempt to repair machines.

  22. No loitering. The facility is for exercising only. “Hanging out” and excessive socializing should be done outside the facility.

  23. No one under the influence of alcohol or drugs is permitted in the gym at any time. 

  24. Do not spit on the floors of the facility.

  25. Flush only toilet paper and human waste in facility toilets.

bottom of page